Services & Support

Support Packages

Ranging from flexible service and support packages, through to
upgrade programmes and consultancy, our extensive range of
services provides you with total business solutions.

SERVICES & SUPPORT

Support Packages

Ranging from flexible service and support packages, through to
upgrade programmes and consultancy, our extensive range of
services provides you with total business solutions.

Providing Total Business Solutions

Our on-going support and flexible service packages provide truly future-proofed solutions, enabled through our local presence, global knowledge and a proven ability to deliver bespoke requirements.

Support Packages

Upgrade Programmes

Consultancy

On-going Support and Flexible Service Packages

We offer a range of tailored service and support options, designed to optimise machine up-time and performance as well as maximise the longevity of the machines. Centred around a philosophy of preventative maintenance, our flexible and configurable service packages can be measured in accordance with your key performance indicators and cash centre requirements.

Our service and support options include:

On-site engineers and field engineers
Spares management
Remote diagnostics
24-hour help desk
Comprehensive training packages

Our team of over 300 engineers form our Global Knowledge Network which implements best-practice and shares opportunities across our global engineering team for process improvement and cost saving.